Returns

If you are not completely satisfied with your purchase, please contact us within 14 working days of receipt.

*All returns must be Authorized*
To receive authorization for a return, you must contact customer service (using the "Contact Us" page) to obtain a Return Authorization number known as an RA number within 14 working days of receipt.

Re-pack the item in new condition. Please double box item including its original packaging (including all inserts, manuals and accessories) and send it back to us ,buyer shall be responsible for the shipping cost . Products in like new condition will receive an exchange or refund for the full amount less the shipping cost and 15% restocking fee.. We recommend that you send the parcel using a delivery service that insures you for the value of the goods

Refunds will be credited back to the original form of payment within 5 days of being received.

Please return your goods together with your RA number and a copy of your invoice to:

P.O. Box #467
10946 Ratner ST
North Hollywood, CA 91605

You will be notified when your goods are received at our facilities, after which, it typically takes 10-15 days for your card or account to be credited.